Will Andy OnCall show up on the day scheduled?

Multiple reviews report no-shows without prior notice. Older reviews praise on-time arrival for small jobs; recent pattern suggests communication and scheduling are unreliable.

What if there's a problem during the job?

Reviews note Angela will try to address issues quickly if you contact her. However, one bathroom tile job took 3 weeks with multiple problems left unresolved or addressed poorly, and the customer was told to call a professional to fix it.

Andy OnCall

Updated 2026-07-25 · 2,584 reviewed · 142 listed · Scored from 42 Google reviews · How we rank ›

3.1(42) 44 low data composite score See reviews on Google ✓ Google-verified

Tile Installation

Service: Tile Installation
Reviews: 42

What recent reviews say

Andy OnCall has a fractured track record split between five-star praise for responsive management and quick fixes on small jobs, and one/two-star complaints about no-shows, failed bathroom tile installations, invoices that don't return, and unprofessional communication. Evidence is limited to review text only; detail on tile-specific expertise is scarce.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

responsive management (Angela, Sylvia)
quick job completion when work starts
staff politeness and professionalism on small jobs

Watch-outs

no-shows and missed appointments
long delays and communication gaps
poor tile work and installation quality
quoted senior customers at inflated rates
unreturned payments and contract disputes

punctualmissed-deadlinespoor-communicationuneven-tilesleaky-grout

Best for: small, straightforward repairs where the crew shows up</best_for> <parameter name="consider_if">avoid if your project is a full bathroom tile install, renovation with multiple phases, or large draw payments; communication and follow-through are inconsistent.

Strengths

Angela and Sylvia in office stay responsive
quick turnaround on completed jobs
willing to address issues same-day when present

Worth knowing

Angela (office manager) praised for responsiveness in handling out-of-state coordination
Reggie Morgan (owner) named in multiple disputes over refunded payments and no-show bathroom remodels
Joe Lombardo noted for careful French door repair
Vince noted for professionalism on small jobs but also for failing to confirm appointments
One bathroom tile job featured uneven tiles, grouted gaps instead of cut tile, lifted wall tile caulked over, improperly installed drain, and off-center fixtures
Another job: contractor received second $10,000 draw then abandoned project entirely; payment not returned
Third job: $14,700 initial payment; owner Reggie Morgan avoided calls and refused refund minus permit cost

What reviews say by service

Tile Installation: uneven tiles, gaps grouted instead of cut, improperly installed drain, fixtures not centered
Bathroom & Shower Tile: lifted wall tile over-caulked, drain grouted instead of caulked, shower head low pressure, faucet and hardware off-center and not checked before use

How it compares

Rated 3.1 against a 4.67 average across the 118 tile installation businesses listed here.
Has more Google reviews than 74% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 13

Review volume 71

Review recency 0

Review sentiment 46

Profile completeness 75

Verification 0

Rating breakdown

Common questions

Will Andy OnCall show up on the day scheduled?: Multiple reviews report no-shows without prior notice. Older reviews praise on-time arrival for small jobs; recent pattern suggests communication and scheduling are unreliable.
What if there's a problem during the job?: Reviews note Angela will try to address issues quickly if you contact her. However, one bathroom tile job took 3 weeks with multiple problems left unresolved or addressed poorly, and the customer was told to call a professional to fix it.

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Andy OnCall

What recent reviews say

Strengths

Worth knowing

What reviews say by service

How it compares

How we scored this

Rating breakdown

Common questions

Similar tile contractor nearby

Bast Floors & Staircases

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