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Perfect Choice Flooring

Updated 2026-07-25 · 2,584 reviewed · 142 listed · Scored from 296 Google reviews · How we rank ›

4.8(296) 82 composite score See reviews on Google ✓ Google-verified
Tile InstallationBathroom & Shower TileKitchen Backsplash TileNatural Stone & MarbleCommercial Tile Contracting
Perfect Choice Flooring
Services
Tile Installation, Bathroom & Shower Tile, Kitchen Backsplash Tile
Reviews
296

What recent reviews say

Perfect Choice's sales team wins customers with fair quotes and professional initial consultations, and many installers deliver clean, precise work. However, post-contract service fractures sharply: crews have left homes chaotic with AC running and bathrooms unusable, warranty claims are disputed with excuses, and communication collapses once payment is made. One two-year dispute over protruding nails was only resolved months after complaint escalation.

The business does complete large reflows and specialized repairs (carpet stretching, transition fixes) quickly when engaged. But multiple reviewers report having to chase staff for updates, dealing with shifting project managers, and being denied warranty work that seemed rightful. Results are strong when installation is fresh; the friction emerges when something goes wrong and the customer needs support.

Praised for
  • professional installers and on-site staff
  • fair pricing and value
  • responsive sales consultants (Jonny, Robin, Tony)
  • quality craftsmanship and precise work
  • fast turnaround on urgent jobs
Watch-outs
  • poor communication and project management after signing
  • unprofessional crew behaviour on-site
  • warranty disputes and refusal to cover defects
  • high staff turnover and inconsistent handling
  • slow or missing estimates
skilled-craftsmanshipfair-pricingresponsive-quotespoor-communicationdurable-work
Best for: homeowners needing fair-priced installation with speedy turnaround and minimal worry.
Think twice if: warranty claims and post-installation communication are fragile; expect friction if problems arise after payment.

Strengths

  • honest upfront pricing vs big-box stores
  • rapid turnaround on urgent jobs
  • experienced installers with eye for detail
  • knowledgeable sales staff at quoting stage

Worth knowing

  • Jonny Sibrian and Robin M. named as consistent sales/scheduling contacts
  • Andy S. and Miguel noted as reliable field staff
  • installers Carlos and Pedro praised for tile work precision
  • carpet stretching on large homes completed same-day
  • two-year warranty dispute over protruding nails eventually resolved with paid upgrade
  • high crew turnover reported, with customers reassigned multiple times

What reviews say by service

Tile Installation
Ceramic tile in Florida rooms praised for precise, professional install; customers 'could not be happier.'
Bathroom & Shower Tile
Limited direct evidence; kitchen/bath flooring mentioned but no specific review detail on shower tile work.

How it compares

  • Rated 4.8 against a 4.67 average across the 118 tile installation businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
272
4
6
3
2
2
2
1
14

Common questions

Do they handle urgent projects?
Yes. One reviewer needed flooring installed for a home inspection and PCF delivered labour and materials on short notice with high quality.
What happens if something goes wrong after installation?
Warranty disputes are common. Multiple reviewers report the company contests liability, communication stalls, and fixes may be denied or charged as upgrades.
Can they handle large whole-home reflooring?
Yes. Reviewers report complete home reflows with sample consultations and coordinated installation, though experience varies with crew professionalism and post-job communication.
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Last updated 2026-07-25